Privacy Policy

Welcome to Adestaly Source ("we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application, website, and related services (collectively, the "Services").

1. Consent

By accessing or using our App or website, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms. Your continued use of the Services constitutes your ongoing consent to the practices described herein.

2. Information We Collect

We may collect the following categories of information when you use our Services:

• Personal Identifiers: Name, email address, phone number, and postal address.
• Optional Information: Profile image and government-issued ID (only if you choose to provide them).
• Communications: When you contact us or send messages (including attachments), we may collect the content of your communication, along with any other information you choose to share.
• Account Registration: If you register for an account, we may also request additional details such as your company name and address, in addition to your contact information.
• Usage & Device Data: We may automatically collect information about your device, operating system, app usage patterns, and unique device identifiers.

3. How We Use Your Data

We may use your information for various purposes, including but not limited to:

• Verifying your identity and maintaining account security.
• Personalizing your experience and improving our Services.
• Monitoring app performance, diagnosing technical issues, and conducting analytics.
• Conducting marketing or advertising activities, including sending promotional messages.
• Communicating with you directly through customer support, providing updates, and sharing relevant information about the app.
• Detecting, preventing, and addressing fraudulent activity or misuse of our Services.
• Complying with legal obligations and enforcing our rights.

4. Advertising IDs

We may collect a special identifier from your device called the Advertising ID (this is called "IDFA" on Apple devices and "AAID" on Android devices). This ID helps us show you ads that are more relevant to your interests and understand how ads are working in our app.

You can reset or limit this Advertising ID anytime by changing the settings on your phone. Please note, we don’t control these settings — it’s managed by your device’s operating system.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to maintain sessions, analyze traffic, personalize ads, and enhance your overall experience. Cookies are small data files stored on your device that help us recognize you and remember your preferences.

You can manage cookie preferences through your browser or device settings. However, disabling cookies may affect certain features of the Services.

6. Third-Party Services

We may share data with trusted third-party providers to help us operate, analyze, and improve our app. These may include:

• Payment service providers (to process transactions securely).
• Google, Firebase, and AdMob (for analytics, crash reporting, and advertising).
• Cloud hosting and infrastructure providers.

These third parties are obligated to protect your data and may only use it for the purposes we specify. We encourage you to review their respective privacy policies.

7. Your Rights

You have certain rights regarding the personal data we collect and how it is used. These include:

Right to Access & Correction

You have the right to access the personal information we hold about you. If any of the information is inaccurate or outdated, you may request that we update or correct it.

Right to Request Data Deletion

You may request that we delete your personal data from our systems. Please note that some data may be retained if required by law or for legitimate business purposes, such as record-keeping or fraud prevention.

Right to Opt Out of Data Collection

You can choose to limit or opt out of certain types of data collection, such as analytics or marketing communications. If you do not wish to receive promotional messages, you can unsubscribe at any time using the link provided in our communications or by contacting us directly.

To exercise any of these rights, email us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Protecting children’s privacy online is especially important to us. We encourage parents and guardians to be actively involved in their children's online activities by observing, participating in, and guiding their use of the internet.

We do not knowingly collect any personally identifiable information from children under the age of 13. If you believe that your child has provided such information through our app, please contact us immediately. We will make every effort to promptly delete the information from our records.

10. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. By using our Services, you consent to such transfers. We will take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this policy from time to time. We’ll notify users of significant changes through the app or by email. The "Effective Date" at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: Suite 17, Ijakadi Shopping Mall, Offa Kwara State, Nigeria